AJet flight compensation guide is essential to understand your rights under EU Regulation EC 261/2004, which outlines compensation and assistance to passengers in the event of flight disruptions. Although AJet is not a European airline, Regulation EC 261/2004 mandates that all carriers, regardless of origin, comply with compensation rules for flights departing from or arriving at EU airports. Here’s a comprehensive guide to help you determine your eligibility for compensation:
AJet Flight Delay Compensation
When Can You File a Claim?
You are eligible for AJet flight delay compensation if:
- Your AJet flight arrives at its destination 3 hours or more after the scheduled time.
- The flight departs from or arrives in an EU airport.
- The delay is due to factors within AJet’s control, such as technical issues or operational challenges.
- You held a valid ticket and checked in on time.
How Much Can You Claim?
- €250 for flights under 1,500 km.
- €400 for flights between 1,500 km and 3,500 km.
- €600 for flights over 3,500 km.
Additionally, during long delays, AJet is obligated to provide:
- Meals and refreshments.
- Access to communication (e.g., free phone calls or emails).
- Accommodation for unplanned overnight stays.
- Transport to and from the airport.
AJet Flight Cancellation Compensation
When Can You File a Claim?
- The airline notifies passengers about cancellation less than 14 days before departure.
- The cancellation resulted from issues within AJet’s control, excluding extraordinary circumstances like severe weather or security threats.
- AJet did not offer an acceptable alternative flight within the designated timeframes.
How Much Can You Claim?
- €250 for flights under 1,500 km.
- €400 for flights between 1,500 km and 3,500 km.
- €600 for flights over 3,500 km.
AJet Denied Boarding Compensation
When Can You File a Claim?
- You’re involuntarily denied boarding by the airline due to overbooking or other operational reasons.
- You had a confirmed reservation and complied with all check-in procedures.
- The denial was not due to personal factors like health or safety concerns.
- AJet failed to offer an alternative flight departing within a reasonable timeframe.
How Much Can You Claim?
- €250 for flights under 1,500 km.
- €400 for flights between 1,500 km and 3,500 km.
- €600 for flights over 3,500 km.
How to Claim Compensation
If you want to get your compensation quickly and easily, you should file a claim with FlyHelp. A company that has been actively looking after the interests of customers for more than 5 years will handle the legal process of the compensation on your behalf. An experienced team of FlyHelp is always ready to help you get the compensation you deserve with minimal hassle. All you need to do is enter your flight details in our easy-to-use compensation claim form and FlyHelp will take care of the rest. Start your claim today and let FlyHelp fight for your compensation.